MHP COVID-19 Daily Updates

DATE: April 6, 2020

NEW SERVICE: www.mymhp.org/virtual

  • TELEHEALTH/VIDEO VISIT UPDATES:
    • 516 Telehealth visits since 3/19
    • 326 MHP Family & Internal Medicine Telehealth visits since 3/19
    • 24 Virtual COVID-19 Clinic Telehealth visits since 3/27 (Washington Street)
    • 6 MHP providers added to the Priority Care Video visit platform
    • MHP providers have now performed 40 home visits for patients that are homebound and in need of care
  • GENERAL UPDATES FOR THE PUBLIC:
  • Hotel stays for Affect MHP Employees: MHP cares about our employees and their families. We have secured hotel accommodations at two local hotels for MHP staff who are affected by COVID-19. For staff that need a hotel room, the hospital will pay for their entire stay. Some examples would include:
    • A staff member becomes infected with COVID-19 and needs to be quarantined away from their home; or
    • The staff member’s work schedule significantly changes and they need a quiet place to rest; or
    • For staff members working long hours who need a quiet place to rest/sleep.
  • Nursing Home Additional Coverage and Precautions: In addition to adding daily Nurse Practitioner coverage in our local nursing homes, we are in constant communication with the local SNFs, including all non-local SNFs who are affiliated with MHP. We ensure all homes are in frequent communication with MHP, their local EMS, EMA and hospital. We also ensure they are reporting any PPE shortages or other issues that need attention. We have hired licensed staff who are responsible for coordinating and reporting in an effort to remain proactive and ready to provide support or resources.
  • When can COVID-19 patients be released to work?
    • People with COVID-19 who have stayed home (home isolated) can stop home isolation under the following conditions:
      • If you will not have a test to determine if you are still contagious, you can leave home after these three things have happened:
        • You have had no fever for at least 72 hours (that is three full days of no fever without the use medicine that reduces fevers) AND
        • other symptoms have improved (for example, when your cough or shortness of breath have improved) AND
        • at least 7 days have passed since your symptoms first appeared
      • If you will be tested to determine if you are still contagious, you can leave home after these three things have happened:
        • You no longer have a fever (without the use medicine that reduces fevers) AND
        • other symptoms have improved (for example, when your cough or shortness of breath have improved) AND
        • you received two negative tests in a row, 24 hours apart.
  • SUPPLY UPDATES:
    • Community donations: Click on the link for an updated listing of all the donations received since our last update on 3/25 from the local community. The generosity of the local community is truly remarkable. https://mymhp.sharepoint.com/sites/mhp/ShelbyCountyDonations/Copy%20of%20Donations%20list%20as%20of%20950%20a.m.%20on%204-6-2020-PC-0257A.pdf?csf=1&e=mCnNZi&cid=0ca348e1-e361-432a-beec-b659d3dd257d
    • Gowns: It takes 107 minutes for a full cycle (wash and dry) turnaround for our isolation gowns. We are nearly able to keep pace with our gown usage rate in a 24-hour period. We expect an additional delivery of gowns on Tuesday.
    • Bouffant caps: We have 800 currently, but we still need more based on projected volumes and our daily burn rate.
    • Pharmacy: We are still stable with our medications. Additional quantities of Diprivan and Precedex have arrived.
    • Supplies on allocation: The items that are on allocation are no longer being replenished. This includes gowns, some sizes of gloves, masks, and other PPE items. This is a concern that we are monitoring on a daily basis.
    • We need your empty hand sanitizer bottles. We are making our own hand sanitizer and need your empty containers in order to reuse.
    • Do you have items that you would like to donate? (hand sanitizer, masks, respirators, gloves, N95, bouffant caps, or gowns). If so, please contact Angela Gill (agill@majorhospital.org)
    • Food Donations: Several community supporters have called to offer to donate food for our staff and physicians. Some are also doing it as a way to support those restaurants who are struggling to stay afloat while they are only open for carryout. We are extremely grateful for all the community support and selfless gestures. If you would like to find out more information, please contact Angela Gill (agill@majorhospital.org).
  • PATIENTS TREATED AT OUR RESPIRATORY CLINIC LOCATIONS:
    • Priority Care located at 30 W. Rampart Road: Treated 9 patients yesterday and 15 patients so far today. Priority Care is open 7AM-7PM Monday through Friday and 8AM-2PM on Saturdays and Sundays.
    • Washington St. Clinic located at 157 W. Washington St: The Washington Street Clinic was closed yesterday and has seen 10 patients today so far. Washington St. Clinic is open 8AM to 4:30PM Monday through Friday.
  • CALL CENTER VOLUMES:
    • 392-DOCS line had 59 phone calls over the weekend.
    • Call Center volumes: 406 calls answered Friday (does not include 392-DOCS line). Average queue hold 38 seconds with 96% of calls answered. The Call Center is not open on the weekends.
  • WANT TO CHECK IN WITH A LOVED ONE WHO IS AT MAJOR HOSPITAL?
    • Managing visitation: Indiana hospitals are strictly enforcing visitation rules. We are following the same policies. However, Major Hospital understands you still need to see and hear your loved one. That’s why we have initiated using FaceTime or Skype connectivity for patients and their family members. We have dedicated iPads that our patients can use to communicate with the outside world using our dedicated Wi-Fi access. The inpatient nursing staff is also offering family members a phone number to call in for daily updates and offering to make daily calls to the patient’s family if preferred.
  • MHP TESTING STATUS: Please understand we are only able to report numbers and results of MHP patients who had their testing ordered or performed through MHP. The Shelby County Health Department receives the positive results for ALL Shelby County residents, regardless of the location where the testing was performed. If the COVID-19 test was not ordered or performed by MHP, we are not notified of the test or the result. Consequently, our reported testing data will differ from that information available through the Indiana State Department of Health, the CDC and the Shelby County Health Department.
  • TESTING STATUS:
    • Number of available swabs/media: 156. We will continue to follow the ISDH/CDC testing protocols to determine which patients are eligible for testing.
    • The Lilly testing location has expanded its testing criteria to include essential public employees and those in the community considered vulnerable to the virus. Please visit https://www.info.lillycovid19testing.com/ for more information.
    • Both the Washington St. Clinic and Priority Care are able to test patients for COVID-19. However, both are continuing to follow the recommended ISDH testing criteria which has been expanded as of 4/1. Healthcare employees and first responders should obtain testing through the Lilly drive-through testing location. The hospital lab is not accepting orders for outpatient COVID testing at this time.
  • MHP INPATIENT STATUS:
    • Current number of inpatients: 29
    • Current number of patients with respiratory related diagnoses: 28 (3 patients are on a vent and 1 is on BiPap and 1 is on a trilogy device)
    • Number of available beds: 11
  • MHP EMERGENCY DEPT STATUS:
    • Number of ER patients in last 24 hours: 36
    • Number of ER patients with respiratory signs/symptoms: 10 (representing 28%)
    • 5 patients are in the ACC unit with 17 available beds
  • RESOURCES: