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My Health Information/physician patients/faq
 
Who can access the patient portal (patients of physicians, hospital, parents, children, etc.)?
Patients, parents of patients, care managers of patients and Physicians and staff
 
How does someone sign-up for the portal?
Contact their Physician’s office and a staff member will provide the necessary information to sign up.
 
What if I forgot my username/password?
Passwords can be reset from the website. (www.nextmd.com)  Please contact the office if you have forgotten your username.
 
Can I give access to someone to access my records on the portal?
Yes.  Parents, Care Managers as well as any designated person can be given access to your records.  The necessary RELEASE OF INFORMATION forms will need to be signed in the office.
 
What can I see by accessing my records online?
Patients can see: Allergies, Medications,  Vitals, Immunizations, Outpatient Procedures, Insurance, Social History, Family History, Advanced Directives, Instructions, Referral Information, Plan of Care and Labs.
 
Can I schedule appointments online?
Yes, appointments can be scheduled online with most providers.
 
Can I communicate with my providers?
Yes, patients can securely communicate with providers and staff.
 
Can I pay my bill thru the portal?
Not at this point but this option will be available in the coming months.
 
What test results can I view?
Labs from the hospital flow directly into the portal.  Other labs as well as other diagnostic procedures are available upon request to the office.
 
Can I refill prescriptions in my patient portal?
Yes.  Prescriptions can be refilled through to the portal to the pharmacy of choice.
 
What type of browsers/equipment do I need to access the portal?
The portal can be accessed from most any Personal Computer, smart phone or tablet.
 
Can I receive a text when there is activity in my portal?
Yes.  This can be configured from the patient side of the portal in the SETTINGS, MY INFORMATION, E-MAIL ADDRESS section.
 
Who do I contact if I have questions?
Contact your Physician’s office or Brittany Rush at 317-421-1956.
 
Is my health information secure?
YES!  At Major Health Partners we have the highest standards to ensure that your health information is kept private.